At Astro Samadhan LLP, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased through our website.

By placing an order with Astro Samadhan LLP, you agree to the terms mentioned below.

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1. Order Processing

• Orders are processed after successful payment confirmation.
• Processing time may vary depending on product availability, customization requirements, and order volume.
• Standard order processing time is generally 1–3 business days unless otherwise stated.

Orders placed on Sundays, public holidays, or during festivals may experience delays.

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2. Shipping Coverage

Astro Samadhan LLP currently delivers across:

• India
• Selected international locations (if applicable)

Delivery availability may vary depending on courier service coverage and regional restrictions.

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3. Estimated Delivery Time

Estimated delivery timelines are:

• Domestic Orders: 3–10 business days
• International Orders: 7–21 business days (subject to customs and local regulations)

Delivery timelines are estimates only and may vary due to:

• Weather conditions
• Festivals and holidays
• Courier delays
• Remote delivery locations
• Customs clearance procedures
• Unforeseen circumstances

Astro Samadhan LLP does not guarantee exact delivery dates.

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4. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.
• Shipping costs may vary based on:
  • Product weight
  • Delivery location
  • Shipping method
  • International duties or taxes

Any customs duties, import taxes, or local charges for international shipments shall be the responsibility of the customer.

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5. Order Tracking

Once the order is shipped:

• Customers may receive tracking details via email, SMS, or WhatsApp (if available).
• Tracking updates depend on courier partner systems.

In some cases, tracking information may take time to update after dispatch.

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6. Delivery Attempts

Courier partners may attempt delivery multiple times based on their policies.

If delivery fails due to:

• Incorrect address
• Unavailability of recipient
• Refusal to accept package

The shipment may be returned to us, and additional shipping charges may apply for re-delivery.

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7. Customer Responsibility

Customers are responsible for:

• Providing accurate shipping information
• Mentioning complete address details
• Providing valid contact numbers
• Ensuring someone is available to receive the package

Astro Samadhan LLP shall not be responsible for delays or non-delivery caused by incorrect customer information.

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8. Damaged or Tampered Packages

If customers receive:

• Damaged packaging
• Open or tampered parcels
• Missing items

They are advised to:

• Refuse delivery if possible
• Take photos/videos immediately
• Contact customer support within 48 hours of delivery

Failure to report within the specified period may affect claim eligibility.

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9. Delayed Deliveries

While we strive for timely delivery, Astro Samadhan LLP is not liable for delays caused by:

• Courier service disruptions
• Natural disasters
• Government restrictions
• Pandemic situations
• Technical failures
• Customs delays
• Events beyond our reasonable control

Delivery timelines are approximate and not guaranteed.

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10. International Shipping Disclaimer

For international orders:

• Delivery timelines may vary significantly.
• Customs inspections may delay shipments.
• Customers are responsible for complying with local import laws and regulations.

Astro Samadhan LLP is not responsible for customs-related delays, duties, confiscation, or restrictions imposed by destination countries.

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11. Non-Deliverable Orders

Orders returned due to:

• Incorrect address
• Failed delivery attempts
• Customer unavailability
• Refusal to accept delivery

may require additional shipping charges for re-shipment.

Refunds in such cases may be subject to deduction of shipping and handling charges.

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12. Shipping of Spiritual Products

Certain spiritual or customized products may require additional preparation time, including:

• Energized Yantras
• Customized remedies
• Ritual-related products
• Personalized astrology kits

Delivery timelines for such products may be longer than standard products.

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13. Force Majeure

Astro Samadhan LLP shall not be held responsible for delays or failures in shipping caused by circumstances beyond reasonable control, including:

• Natural disasters
• Floods
• Fire
• Pandemic
• War
• Transportation strikes
• Internet or technical failures
• Government restrictions

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14. Policy Updates

Astro Samadhan LLP reserves the right to update or modify this Shipping Policy at any time without prior notice.

Updated policies become effective immediately upon posting on the website.

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15. Contact Information

For shipping-related questions, tracking assistance, or delivery concerns, customers may contact Astro Samadhan LLP through the contact details available on the website.

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16. Consent

By placing an order on our website, you acknowledge that you have read, understood, and agreed to this Shipping Policy.